218 lines
22 KiB
Markdown
218 lines
22 KiB
Markdown
# Onboarding & Join – High-Level Concept
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**Status:** Draft for design decisions and implementation specs
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**Scope:** Prio 1 = public Join form; Step 2 = Vorstand approval. Invite-Link and OIDC JIT are out of scope and documented only as future entry paths.
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**Related:** Issue #308, roles-and-permissions-architecture, page-permission-route-coverage.
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---
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## 1. Focus and Goals
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- **Focus:** Onboarding and **initial data capture**, not self-service editing of existing members.
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- **Entry paths (vision):**
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- **Public Join form** (Prio 1) – unauthenticated submission.
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- **Invite link** (tokenized) – later.
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- **OIDC first-login** (Just-in-Time Provisioning) – later.
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- **Admin control:** All entry paths and their behaviour (e.g. which fields, approval required) shall be configurable by admins; MVP can start with sensible defaults.
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- **Approval:** A Vorstand (board) approval step is a direct follow-up (Step 2) after the public Join; the data model and flow must support it.
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---
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## 2. Prio 1: Public Join Page
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### 2.1 Intent
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- **Public** page (e.g. `/join`): no login; anyone can open and submit.
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- Result is **not** a User or Member. Result is an **onboarding / join request** in status “submitted” (pending).
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- This keeps:
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- **Public intake** (abuse-prone) separate from **identity and account creation** (after approval / invite / OIDC).
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- Existing policies (e.g. User–Member linking, admin-only link) untouched until a defined “promotion” flow (e.g. after approval) creates User/Member.
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### 2.2 User Flow (Prio 1)
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1. Unauthenticated user opens `/join`.
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2. Short explanation + form (what happens next: “We will review … you will hear from us”).
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3. Submit → “Please confirm your email” (confirmation email sent; no JoinRequest created yet).
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4. User clicks confirmation link → **then** the JoinRequest is created with status “submitted” and the user sees: “Thank you, we have received your request.”
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**Rationale (email confirmation first):** Best practice for public signups is double opt-in: create the record only after the email address is verified. This reduces fake submissions, improves deliverability, and aligns with consent/compliance expectations (e.g. GDPR). The codebase already has a confirmation pattern (AshAuthentication user confirmation: token, email sender, confirm route); the same pattern can be reused for JoinRequest (store pending data with a short-lived token, send email, on link click create JoinRequest). Effort is moderate and acceptable.
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**Out of scope for Prio 1:** Approval UI, account creation, OIDC, invite links.
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### 2.3 Data Flow
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- **Input:** Only data explicitly allowed for the public form; field set is admin-configured (see §2.6). No internal or sensitive fields. **Server-side allowlist:** The set of accepted fields must be enforced on the server from the join-form settings (allowlist), not only in the UI, to prevent field injection or extra attributes from being stored.
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- **Pre-confirmation:** On form submit, store pending data with a short-lived confirmation token (e.g. in a transient store or a “pending” record); send confirmation email; do **not** create the JoinRequest yet. **Store choice (critical):** See §2.3.1 for options, tradeoffs, and recommendation.
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- **Post-confirmation:** When the user clicks the confirmation link, create the **JoinRequest** resource with:
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- Submitted payload (minimal, well-defined schema; only whitelisted fields). See §2.3.2 for payload vs typed columns and schema versioning.
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- Status: `submitted` (later: `approved`, `rejected`). See §2.3.2 for audit fields and idempotency.
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- Server-set metadata: `submitted_at`, locale, source (e.g. `public_join`), optional abuse signals. See §2.3.2 for abuse-metadata classification.
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- **No creation** of Member or User in Prio 1; promotion to Member/User happens in a later step (e.g. after approval).
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#### 2.3.1 Pre-Confirmation Store: ETS vs DB vs Stateless Token
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This decision has lasting impact (multi-node, retention, UX after deploy/restart). Choose explicitly.
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| Option | Pros | Cons |
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|--------|------|------|
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| **A – DB table** (e.g. `pending_join_requests`) | Robust across deployments/restarts and multi-node; defined TTL cleanup (e.g. Oban cron); audit-friendly. | Persists PII before confirmation → stricter DSGVO/retention. |
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| **B – ETS with TTL** | No DB migration; PII gone on restart (can be a plus). | Multi-node: confirm link can hit another node → token unknown. Deploy/restart invalidates pending confirmations → support load. Acceptable for single-node MVP only. |
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| **C – Stateless token** (encrypted + signed payload, e.g. `Plug.Crypto.MessageEncryptor` / Phoenix.Token) | No PII persisted before confirmation (strong for DSGVO); multi-node ok (shared secret); no cleanup job. | Token size (custom fields!) and key rotation must be considered; payload must be re-validated on confirm (do this anyway). |
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**Recommendation:** For strict "minimal PII retention", **Option C** is often the best tradeoff: persist only after confirmation; pending data is carried securely in the token. For very large forms, consider DB (Option A) later. If multi-node and auditability are top priorities from day one, choose Option A and define retention/cleanup clearly.
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#### 2.3.2 JoinRequest: Data Model and Schema
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- **Payload vs typed columns:** If storing payload as `map` (e.g. jsonb), also store **email** as a dedicated field (index, search, dedup, audit). Add a **schema_version** (e.g. tied to `member_fields()` evolution) so future changes do not break existing records. **Logger hygiene:** Do not log the full payload; follow CODE_GUIDELINES on log sanitization. Alternative: important fields typed (email, first_name, last_name) and only e.g. custom_field_values as jsonb.
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- **Status and audit:** Besides `submitted`, plan for `approved` / `rejected` with **approved_at**, **rejected_at**, **reviewed_by_user_id** for audit.
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- **Idempotency:** The confirm link must not create two JoinRequests. Enforce via e.g. **unique_index on confirmation_token_hash** or a dedicated token entity; on duplicate confirm, return success (idempotent) and do not create a second record.
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- **Abuse metadata:** Define whether stored data (e.g. IP hash) is **security telemetry** or **personally identifiable** (DSGVO). Prefer storing only hashed/aggregated values (e.g. /24 prefix hash or keyed-hash), not raw IP; document the classification and retention.
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### 2.4 Security
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- **Public path:** `/join` and the confirmation route must be public (unauthenticated access returns 200). **Route choice:** Either (1) add `/join` and `/join/confirm*` to the page-permission plug’s `public_path?/1`, or (2) put the confirm route under **`/confirm_join/:token`** so that the existing whitelist (e.g. `String.starts_with?(path, "/confirm")`) already covers it. **Recommendation:** Variant 2 keeps the plug unchanged and aligns with existing confirmation behaviour; fewer special cases.
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- **Abuse:** **Honeypot** (MVP) plus **rate limiting** (MVP). Phoenix/Elixir has standard-friendly options: e.g. **Hammer** with **Hammer.Plug** (ETS backend, no Redis required), easily scoped to the join flow (e.g. by IP). Use both from the start for public intake. Before or during implementation, verify the chosen rate-limit library (e.g. Hammer) for current version, Phoenix/Plug compatibility, and suitability (e.g. ETS vs. Redis in multi-node setups).
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- **Data:** Minimal PII; no sensitive data on the public form; consider DSGVO and leak risk when extending fields. If abuse signals (e.g. IP hash, spam score) are stored: store only hashed or aggregated values (e.g. IP hash, not plain IP); ensure DSGVO/compliance when persisting any identifying or behavioural data.
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- **Approval-only:** No automatic User/Member creation from the join form; approval (Step 2) or other trusted path creates identity.
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- **Ash policies and actor:** JoinRequest must have **explicit public actions** that are allowed with `actor: nil` (e.g. dedicated `public_submit` / `confirm` actions). Model this via **policies** that permit these actions when actor is nil; do **not** pass `authorize?: false` unless the reason is documented and it is clear that this is not a privilege-escalation path.
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- **No system-actor fallback:** The join and confirmation flow run without an authenticated user. When implementing backend actions (e.g. sending the confirmation email, creating the JoinRequest), do **not** use the system actor as a fallback for “missing actor”. Use an explicit unauthenticated/system context instead; never escalate privileges. See CODE_GUIDELINES §5.0.
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### 2.5 Usability and UX
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- **No JoinRequest until confirmed:** Communicate clearly: e.g. "We have sent you an email … Your request will only be submitted after you click the link." (Exact copy in implementation spec.)
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- Clear heading and short copy (e.g. “Become a member / Submit request” and “What happens next”).
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- Form only as simple as needed (conversion vs. data hunger).
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- Success message: neutral, no promise of an account (“We will get in touch”).
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- **Expired confirmation link:** If the user clicks after the token has expired, show a clear message (e.g. “This link has expired”) and instruct them to submit the form again. Specify exact copy and behaviour in the implementation spec.
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- **Re-send confirmation link:** Out of scope for Prio 1. A minimal "Resend" reduces support load; if not implemented in Prio 1, **create a separate ticket immediately** for this improvement. See also §6 (Resend confirmation). Example UX: “Request new confirmation email” on the “Please confirm your email” or expired-link page.
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- Accessibility and i18n: same standards as rest of the app (e.g. labels, errors, Gettext).
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### 2.6 Admin Configurability: Join Form Settings
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- **Placement:** Own section **“Onboarding / Join”** in global settings, **above** “Custom fields”, **below** “Vereinsdaten” (club data).
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- **Join form enabled:** Checkbox (e.g. `join_form_enabled`). When set, the public `/join` page is active and the following config applies.
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- **Field selection:** From **all existing** member fields (from `Mv.Constants.member_fields()`) and **custom fields**, the admin selects which fields appear on the join form. Stored as a list/set of field identifiers (no separate table); display in settings as a simple list, e.g. **badges with X to remove** (similar to the groups overview where members are added to a group: selected items as badges with remove). Adding fields: e.g. dropdown or modal to pick from remaining fields. Detailed UX for this settings subsection is to be specified in a **separate subtask** (no full table; keep overview clear).
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- **Technically required fields:** The only field that must always be required for the join flow is **email** (needed for the confirmation link and for creating a Member later). All other fields can be optional or marked as required per admin choice; implementation should support a “required” flag per selected join-form field.
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- **Other:** Which entry paths are enabled, approval workflow (who can approve) – to be detailed in Step 2 and later specs.
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---
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## 3. Step 2: Vorstand Approval
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- **Goal:** Board (Vorstand) can review join requests (e.g. list “submitted”) and approve or reject.
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- **Outcome of approval (admin-configurable):**
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- **Default:** Approval creates **Member only**; no User is created. An admin can link a User later if needed.
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- **Optional (configurable):** If an option is set, approval may also create a **User** (e.g. for invite-to-set-password or similar). This behaviour depends on the configured login policies (OIDC, password, etc.) and is **more complex**; it is explicitly noted as an **open topic for later** and should not block Prio 1 or the basic approval flow. Implementation concepts for “approval + User creation” will be detailed when that option is implemented.
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- **Permissions:** Approval uses the existing permission set **normal_user** (e.g. role “Kassenwart”). No new permission set. The JoinRequest resource receives read and update (or dedicated approve/reject actions) for scope :all in normal_user, and the approval page (e.g. `/join_requests` or `/onboarding/join_requests`) is added to normal_user’s allowed pages. Users with normal_user can already create members; they can therefore approve join requests and create the resulting member. The organisation can assign the role that has normal_user to the person(s) who should perform approvals (e.g. Kassenwart or Vorstand, depending on configuration).
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---
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## 4. Future Entry Paths (Out of Scope Here)
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- **Invite link (tokenized):** Unique link per invitee; submission or account creation tied to token; no public form for that link.
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- **OIDC first-login (JIT):** First login via OIDC creates/links User and optionally Member from IdP data; no prior join form required for that path.
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- Both must be design-ready (e.g. shared “onboarding request” or “intake” abstraction) so they can attach to the same approval or creation pipeline later.
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---
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## 5. Evaluation of the Proposed Concept Draft
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**Adopted and reflected above:**
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- **Naming:** Resource name **JoinRequest** (one resource, status + optional approval/rejection timestamps).
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- **No User/Member from `/join`:** Only a JoinRequest; record is created **after** email confirmation. Keeps abuse surface and policy complexity low.
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- **Dedicated resource and action:** New resource `JoinRequest` and public actions (e.g. one for “submit form” → store pending + send email; one for “confirm token” → create JoinRequest). Member/User domain unchanged.
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- **Public path:** `/join` and confirmation route public; prefer `/confirm_join/:token` so existing whitelist covers it (see §2.4).
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- **Minimal data:** Email is technically required; other fields from admin-configured join-form field set, with optional “required” per field.
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- **Security:** Honeypot + rate limiting (e.g. Hammer.Plug) in MVP; email confirmation before creating JoinRequest.
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- **Tests:** Unauthenticated GET `/join` → 200; confirm flow creates one JoinRequest; honeypot and rate limiting covered; public paths in plug test matrix.
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**Refinements in this document:**
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- Approval (Vorstand) as Step 2; approval outcome configurable; User creation after approval noted as open for later.
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- Admin configurability: join form settings as own section (placement, field selection, required fields); detailed UX in a subtask.
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- Three entry paths (public, invite, OIDC) and their place in the roadmap made explicit.
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---
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## 6. Decisions and Open Points
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**Decided:**
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- **Email confirmation:** JoinRequest is created **only after** the user clicks the confirmation link (double opt-in). Effort is acceptable; existing confirmation pattern in the app (AshAuthentication) can be reused.
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- **Naming:** **JoinRequest**.
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- **Approval outcome:** Admin-configurable. Default: approval creates Member only (no User). Optional “create User on approval” is possible but depends on login policies (OIDC, password, etc.) and is **left as an open topic for later** (to be specified when that option is implemented).
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- **Rate limiting:** Plan for **honeypot + rate limiting** from the start. Phoenix/Elixir ecosystem offers ready options (e.g. **Hammer** with **Hammer.Plug**, ETS backend) that are easy to integrate.
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- **Settings:** Own section “Onboarding / Join” in global settings (above custom fields, below club data). `join_form_enabled` plus field selection from all member fields and custom fields; display as list/badges with X to remove (UX reference: groups overview, add-members-to-group dialog). **Email** is the only technically required field; other required flags per field are configurable. Detailed UX for this subsection is to be specified in a **separate subtask**.
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- **Approval permission:** The approval UI and actions (list join requests, approve, reject) are gated by the existing permission set **normal_user**. JoinRequest read/update (or approve/reject actions) and the approval page are added to normal_user in PermissionSets; no new permission set or role required. The role that carries normal_user (e.g. Kassenwart) is the one that can perform approvals; the organisation assigns that role to the appropriate person(s).
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- **Pre-confirmation store:** Choose explicitly among DB table (A), ETS (B), or stateless token (C); see §2.3.1. Recommendation: Option C for minimal PII retention; Option A if multi-node/audit from day one.
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- **Confirmation route:** Prefer **`/confirm_join/:token`** so existing public-path logic (e.g. `starts_with?(path, "/confirm")`) covers it without plug changes.
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- **JoinRequest schema:** Email as dedicated field when using payload map; add schema_version for evolution; approved_at, rejected_at, reviewed_by_user_id for audit; idempotent confirm (unique constraint on token); abuse metadata classified (telemetry vs PII) and stored hashed (e.g. /24 or keyed-hash). See §2.3.2.
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- **Resend confirmation:** If not in Prio 1, create a separate ticket immediately.
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---
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## 7. Definition of Done (Prio 1)
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- Public `/join` page (and confirmation route) reachable without login (public paths configured and tested).
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- Flow: form submit → confirmation email → user clicks link → **then** one JoinRequest is created in status “submitted”; no User or Member is created before or by this flow.
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- Anti-abuse: honeypot and rate limiting (e.g. Hammer.Plug) implemented and tested.
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- Page-permission and routing tests updated (including public-path coverage).
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- Concept and decisions (§6) documented for use in implementation specs.
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---
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## 8. Implementation Plan (Subtasks)
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The feature is split into a small number of well-bounded subtasks. **Resend confirmation** remains a separate ticket (see §2.5, §6).
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### Prio 1 – Public Join (4 subtasks)
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#### 1. JoinRequest resource and public policies ✅
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- **Scope:** Ash resource `JoinRequest` per §2.3.2 (email, payload/schema_version, status, submitted_at, approved_at, rejected_at, reviewed_by_user_id, source, optional abuse metadata); migration; idempotency key (e.g. unique_index on confirmation_token_hash).
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- **Policies:** Explicit public actions (e.g. `confirm`) allowed with `actor: nil`; no system-actor fallback, no undocumented `authorize?: false`.
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- **Boundary:** No UI, no emails, no pre-confirmation logic – only resource, persistence, and “creatable with nil actor”.
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- **Done:** Resource and migration in place; tests in `test/mv/membership/join_request_test.exs` for create/read with `actor: nil` and for idempotency (same token twice → no second record).
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#### 2. Pre-confirmation store and confirm flow
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- **Scope:** Decide store (A/B/C per §2.3.1). Implement: form submit → create token (stateless) or store in ETS/DB → send confirmation email; route **`/confirm_join/:token`** → verify token → create exactly one JoinRequest (idempotent). Email sender (reuse pattern from AshAuthentication).
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- **Boundary:** No join-form UI, no admin settings – only “pending data + token” and “click token → create JoinRequest”. Depends on JoinRequest resource (subtask 1).
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- **Done:** After submit, no JoinRequest; after link click, exactly one; double click idempotent; expired token shows clear message. Tests for these cases.
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#### 3. Admin: Join form settings
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- **Scope:** Section “Onboarding / Join” in global settings (§2.6): `join_form_enabled`, selection of join-form fields (from member_fields + custom fields), “required” per field. Persist (e.g. Setting or existing config). UI e.g. badges with remove + dropdown/modal to add (details can be a small sub-subtask).
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- **Boundary:** No public form, no confirm logic – only save/load of config and **server-side allowlist** for use in subtask 4.
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- **Done:** Settings save/load; allowlist available in backend for join form; tests.
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#### 4. Public join page and anti-abuse
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- **Scope:** Route **`/join`** (public), LiveView (or controller + form). Form only for fields from allowlist (subtask 3); copy per §2.5 (including “no JoinRequest until confirmed”). **Honeypot** and **rate limiting** (e.g. Hammer.Plug) on join/submit. After submit: show “We have sent you an email …”. Expired-link page: clear message + “submit form again”. Public paths in page-permission plug (confirm that `/confirm_join` is already covered by existing rule if using recommended route).
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- **Boundary:** No approval UI, no User/Member creation – only public page, form, anti-abuse, and wiring to confirm flow (subtask 2).
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- **Done:** Unauthenticated GET `/join` → 200; submit → no JoinRequest created, email triggered; link click uses subtask 2; honeypot and rate limit tested; public-path tests updated.
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### Order and dependencies
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- **1 → 2:** Confirm flow creates JoinRequests (resource must exist).
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- **3 before or in parallel with 4:** Form reads allowlist from settings; for MVP, subtask 4 can use a default allowlist and 3 can follow shortly after.
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- **Recommended order:** **1** → **2** → **3** → **4** (or 3 in parallel with 2 if two people work on it).
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### Step 2 – Approval (1 subtask, later)
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#### 5. Approval UI (Vorstand)
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- **Scope:** List JoinRequests (status “submitted”), approve/reject actions; on approve create Member (no User in MVP). Permission: normal_user; add page to PermissionSets. Populate audit fields (approved_at, rejected_at, reviewed_by_user_id).
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- **Boundary:** Separate ticket; builds on JoinRequest and existing Member creation.
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---
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## 9. References
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- `docs/roles-and-permissions-architecture.md` – Permission sets, roles, page permissions.
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- `docs/page-permission-route-coverage.md` – Public paths, plug behaviour, tests.
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- `lib/mv_web/plugs/check_page_permission.ex` – Public path list and redirect behaviour.
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- `lib/mv/accounts/user/senders/send_new_user_confirmation_email.ex` – Existing confirmation-email pattern (token, link, Mailer).
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- Hammer / Hammer.Plug (e.g. hexdocs.pm/hammer) – Rate limiting for Phoenix/Plug; ETS backend does not require Redis.
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- Issue #308 – Original feature/planning context.
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